Designing Performance Measurement Systems by Fiorenzo Franceschini & Maurizio Galetto & Domenico Maisano

Designing Performance Measurement Systems by Fiorenzo Franceschini & Maurizio Galetto & Domenico Maisano

Author:Fiorenzo Franceschini & Maurizio Galetto & Domenico Maisano
Language: eng
Format: epub
ISBN: 9783030011925
Publisher: Springer International Publishing


Economic impact

Data collection and elaboration should be economically sustainable.

Simplicity of use

The indicator should be easy to understand and use.

Properties of sets of indicators

Exhaustiveness

Indicators should cover the important dimensions of the process and represent them in a “balanced” way.

Non-redundancy

Every set should not include redundant indicators.

Properties of derived indicators

Monotony

The derived indicator should “respond” to variations in one or more sub-indicators.



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